Refund policy
Last updated
Steady After 40 is a digital download that you receive the moment you pay, so all sales are final. If something is wrong with your files, we fix it or refund you.
Why sales are final
The files are delivered instantly and cannot be returned once you have them. For that reason we do not refund a purchase because you changed your mind, no longer need it, or did not use it.
Please look before you buy. Our page shows the real pages, the page count of every guide and what each one is for, and you can read the questions or write to us first.
When we do refund or replace
- A file is faulty. It will not open, a page is missing or unreadable, or the download link does not work. Tell us and we send working files. If we cannot fix it, we refund you.
- You were charged twice for the same product by mistake. We refund the extra payment.
- You received something different from what the page described. We send the right files or refund you.
These apply at any time after your purchase.
How to ask
Email from the address you bought with, or include your order number, and tell us what went wrong. We reply within two working days. A refund goes back to the payment method you used, and banks usually take 5 to 10 working days to show it.
If you live in the EU or the UK
You normally have 14 days to cancel an online purchase. For digital content that is delivered immediately, that right ends once the download begins, provided you agreed to immediate delivery and acknowledged this at checkout. You are asked to confirm that when you pay.
Before you open a dispute with your bank
Please write to us first. If something is wrong with your files, we will put it right faster than a card dispute can.
Who processes payments and refunds
Payments for Steady After 40 are taken by , which sells the product to you on our behalf. Refunds are sent through them, and they may also refund an order under their own buyer terms.
Your legal rights
Nothing in this policy takes away rights you have under the consumer law of the country you live in, including your rights when digital content is faulty or not as described.
Contact
, . Email: .